Detection and Response Services
Prevent. React. Foresee.
Combining the skills of our world-class IT security research teams with the cutting-edge technology of ESET products that act preventively, proactively and reactively.
Security Services
Expertise
The world’s best professional support—backed by ESET’s teams of renowned researchers, operating across the globe—is available 24/7/365 to address your security management needs.
Fast response times
When you’re under pressure, standard product support isn't always enough. Exchange your place in the ‘ticket queue’ for a guaranteed response time.
Ease of management
The solutions you need to protect your organization can be highly complex. With ESET experts on hand, resolving issues and security incidents becomes a manageable task.
Business continuity
ESET products are designed to be intuitive and come with comprehensive documentation. Still, access to ESET expertise reduces the risk of slowdown or interruption to vital operations.
Resource allocation
If your IT personnel are already committed to core-business tasks, try our MDR solutions—rely on ESET for managed security services.
Reduced risk
Complex security risks, and the resources spent resolving them, can threaten an organization's survival. With guaranteed support from ESET, your security operations are protected.
Continuous protection for your evolving IT environment
ESET Detection & Response Essential provides a level of security that exceeds standard product support. It focuses on the actual security-related challenges that organizations face, complementing ESET products by investigating, identifying and responding to threats that penetrate standard defenses. It covers everything from basic malware investigation to removal.
ESET Detection and Response Advanced strengthens your organization’s digital security by providing 24/7 support from cyber threat experts. No need to invest in your own active threat and campaign hunting: ESET teams are doing this on your behalf. If an incident occurs, Digital Forensic Incident Response (DFIR) assistance guarantees that a dedicated ESET expert is available to provide consultation and analysis, while continuous improvement and automation means you are always protected.
Worried about ransomware, zero-day threats or email attacks? ESET offers managed services for SMB and Enterprise customers. These 24/7 threat management services use AI and human expertise to deliver world-class ransomware protection without the need to maintain teams of in-house security specialists.
Compare ESET´s detection and response services
Global Threat Intelligence Team
Active Campaign Threat Hunting
Digital Forensic Incident Response (DFIR) Assistance
Malware Detection Support
Malware File Expert Analysis
Behavior Patterns and Exclusions Optimization
Behavior Patterns Library
Customized Threat Hunting
Attack Vectors Visibility
Continuous Threat Monitoring, Triage and Response
Expert-Led Threat Hunting
Tailored Reporting
Retrospective Threat Hunting
Dedicated Incident Response Lead
Expert Assistance for MDR Alerts, with More Context
Deployment & Upgrade
ESET Detection and Response Essential
Investigate, identify and resolve threats to your endpoints
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ESET Detection and Response Advanced
Personalized assistance with XDR and 24/7 support
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ESET Managed Detection and Response (MDR)
Your business is protected 24/7 by human experts
Compare ESET's Managed Detection & Response services
Related solution
ESET PROTECT Advanced
Premier endpoint protection against zero-day threats, backed by powerful data security.
- Prevent zero-day threats
- Safeguard your business data
- Secure computers, mobiles and file servers
ESET PROTECT Complete
Complete multilayered protection for endpoints, cloud applications & email—the #1 threat vector.
- Prevent zero-day threats
- Safeguard your business data
- Secure computers, mobiles, file and mail servers
- Protect Microsoft 365 & Google Workspace apps